Support
Need a hand with Zerohour? Email support@zerohr.cc.
Reporting a problem
There is no account to look up, so tell us what we cannot see:
- What you were trying to do and what happened instead.
- Your device and app version (Settings → About).
- A screenshot, if the issue is visual.
Missing a drink?
Send it over and it goes into the database. The more you give us the faster it lands: the brand or chain, the drink name, the size, and the caffeine figure with where you found it. You can add it yourself in the meantime as a custom drink with its own milligrams, and it stays in your list.
Your data
Your log lives on your phone. We hold no copy of it, so we cannot read it, restore it or delete it for you. You can edit or delete any entry inside the app, and deleting the app deletes the data with it.
Purchases and refunds
Any purchase is handled by the app store you downloaded from, and refunds are requested there. Write to us if you are not sure where to go and we will point you at the right page.